October 1, 2013 (continued):

2) SP6 did correct the issue! (CB10 SP6 'December 19 2011')

September 30, 2013:

I realize that this topic is nearly a year old, but here goes anyway:

I'm currently using ChessBase 10 ('CB10') as well as ChessBase 11 ('CB11'), though I prefer CB10 over CB11 due to it's interface (I'm not a fan of the 'ribbon' interface in CB11) and CB10's speedier loading.  (I estimate that CB10 loads about twice as fast as CB11, on startup.)

However, I have encountered a problem with CB10:  If I wish to add a game to my designated Repertoire Database by right clicking on the currently displayed game board and selecting 'Add to Repertoire...', I get a flashing small window that immediately disappears, and is replaced by a 'CBase10' warning dialog which states: 

"An unsupported operation was attempted".

Clicking on 'OK' immediately dismisses the window, and it is replaced by an identical warning dialog that must also be dismissed by clicking 'OK'.  No changes are made to any database - the game is not added to the Repertoire. 

Moreover, if I open a database, and attempt to scan it with the 'Filter' function with the 'In Repertoire' box checked on the Game Data tab, no game is ever found, despite the fact that several test games have already been added to the database I am scanning.  It is as if the Repertoire database does not exist, and CB10 will actually create a new one if no database has been designated as 'Repertoire' in its properties.   (Both these functions, adding a game to the Repertoire Database and scanning a database for games in the Repertoire Database, work 'as advertised' with CB11.)  These flaws are very consistent, and occur regardless of whether CB10 is activated or not activated, and regardless of the location of the databases involved.  (I tried creating various databases, test and Repertoire, in the 'ChessBase', 'Bases',  'Repertoire', and 'Work' folders, no luck).

My versions in use are as follows:
CB10 SP5 'July 22, 2010'
CB11 11.31 'Aug 29, 2013'  (I thought this was SP29, but apparently is SP31?!)

When checked on-line, CB10 reports that it is up-to-date, though I noted that someone in this thread (I believe it was Tony Kosten) stated:

Quote:


I've been able to locate SP5 for CB10 on line, but not SP6.  I am wondering whether 1) anyone else has encountered this issue with CB10; 2) if 'SP6' corrected it; and if so, 3) could someone provide a link to the SP6 update?

I'd appreciate any help I can get.  Thanks in advance!

Vass wrote on 11/02/12 at 09:58:28:

I would be surprised if they didn't!

Hi, Tony!
An announcement from Chessbase about their brand new Chessbase 12 product due to be released in the 1st of December this year: http://www.debestezet.nl/catalog/product_info.php?products_id=2258
I've found it by accident on this .nl page, but it's in English.
As long as I can see there would be some improvements in this version, so I expect the problems you mentioned here would vanish in the air.. 
Not sure though, because some new problems can arise.. 

Igor, I tried your suggestions 1 and 3 without success. I don't understand no. 2, since Run as Administrator is not one of the options that appear when I right-click on setup.exe. But thanks for trying.

I have just found that CB9 won't install into a virtual Windows machine running on a new Mac under Parallels 7. It just says "cannot run setup.exe", which is less than helpful. The support form on their website suggests that they don't support v.9 any more, since it doesn't appear in the list of versions from which you have to choose. I know it's getting a bit old, but I am successfully running many Windows programs that are much older. Having spent a small fortune on CB products over the last 25 years, constantly hoping that the next version would be less buggy than the last, I think I've had enough.

Wow, I just found the weirdest bug in CB11! I printed out a CB file into an RTF document and then realised that all the diagrams were of the position from a move before!! Incredible!