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Normal Topic Having trouble renewing (Read 5190 times)
GMTonyKosten
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Re: Having trouble renewing
Reply #5 - 08/28/14 at 20:49:19
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jumapari wrote on 08/25/14 at 12:19:40:
I've already send 2 mails to the support, because I want to renew my account. But get no answer.


Sorry, it should be sorted now. Embarrassed
  
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jumapari
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Re: Having trouble renewing
Reply #4 - 08/25/14 at 12:19:40
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I've already send 2 mails to the support, because I want to renew my account. But get no answer.

What should I do?
  
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GMTonyKosten
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Re: Having trouble renewing
Reply #3 - 04/29/14 at 10:50:51
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Seth_Xoma wrote on 04/28/14 at 22:47:15:
I ended up borrowing someone's credit card and paying them back.


Good! Smiley
  
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Seth_Xoma
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Re: Having trouble renewing
Reply #2 - 04/28/14 at 22:47:15
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I ended up borrowing someone's credit card and paying them back.

My guess is that there was some kind of security concern or something with my bank. Whatever it was, I successfully gave you my money!  Wink
  
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GMTonyKosten
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Re: Having trouble renewing
Reply #1 - 04/28/14 at 10:15:18
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All our payments are taken by WorldPay, so we only know when they accept a payment. Presumably your card issuer refused the transaction for some reason. You can always try sending us the money using PayPal, we can even send you a Paypal payment request if you want?
Have you emailed support?
  
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Seth_Xoma
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Having trouble renewing
04/28/14 at 03:19:28
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Hi,

I have tried three times to renew my Chesspublishing.com membership today but it won't take my debit card. I'm pretty sure it should be taking it...it's worked in the past.

Sad
  
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